The Pennsylvania Unemployment Compensation System recently lost 521 employees,
many of whom used to answer the phone lines. As a result, you may be experience
problems reaching representatives or quickly receiving benefits.
If you have had problems reaching representatives from Unemployment Compensation
(UC), you can submit a complaint using this site.
When you press Continue, we will ask you about yourself and the problems you
have experienced with the UC system. Based on the information you tell us,
we will give you tips that may help you successfully reach UC representatives
and receive benefits.
We will use the information from this complaint system to prepare a
report to the Department of Labor and Industry (which operates Pennsylvania’s
UC system) about the problems that claimants are having.
This site is operated by Philadelphia Legal Assistance, a non-profit legal
services organization that provides free legal assistance to UC claimants
in Philadelphia and also helps with other legal problems.